Resolving Customer Complaints
Our Core Purpose is to create an incredible customer experience for the best car brands in the world, driven by our Customer 1st strategy. We are committed to putting the customer first every time, every day, everywhere. If you feel we have fallen short in our customer service delivery then we recommend you contact the General Manager of the Retail Centre concerned in order that we can endeavour to put the situation right for you.
If the issue involves financial services and we have provided our final response you may refer to the Financial Ombudsman Service. You can visit their website at www.financial-ombudsman.org.uk